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Return & Exchange Policy

All products purchased from Shirt to Shoe can be exchanged within 7 days of purchase only if:-

  • The item(s) is faulty, damaged or defective at the time of delivery.
  • The item(s) does not contain our company branding tags.
  • The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
  • You must notify us within 7 days of delivery by writing to contact@shirttoshoe.com or by calling at 0321-7806566.
  • Replacement will be sent in case a defected/faulty/damaged item. You will be required to email photographic evidence of the defective item at contact@shirttoshoe.com, within 7 days of purchase before any claims can be processed.
  • Customer needs to return the defective item via traceable delivery i.e. courier or registered post on his own expense to our address.
  • Delivery Charges will not be refunded.
  • Refund requests will be processed within 7 working days after receiving the return products. Rs. 200 is deducted for delivery charges in case you already have paid.
  • For further queries about exchanges and returns, please contact us at 0321-7806566 or email us at contact@shirttoshoe.com.
  • Items on sale will not be refunded.

There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

  • Exchange request is made outside the specified time frame.
  • The product is damaged because of use.
  • The product has tampered.